If you have a problem, we will send a dedicated technician to your office to work with you in person to find a solution. And that technician will be the same person each time you call—someone you will know by name, whose cell phone you will store in your contacts, and who will know your office technology forwards and backwards, because they were there to set it up to begin with.
We don’t charge extra for on-site visits. When you sign a contract with us, we include on-site visits as part of our service offerings—because we believe that’s the only way to deliver the service you need to maintain a secure and robust IT environment in your office. Coming to your office in person allows us to handle little issues before they escalate into larger problems. As a result, you get better service, your business operates more efficiently, and you make fewer calls overall, saving your bottom line.
We don’t believe a business’s size should limit the quality of IT support they receive. We deliver the same personal touch to all our clients, whether they are a single-doctor dental clinic, a multi-office veterinary practice, or a large assisted living facility. Contact us today to schedule an on-site consultation.